Terms & Conditions

Welcome to Milans! By accessing and using our website, you agree to comply with the following Terms & Conditions. Please read them carefully before making a purchase or using our services.

1. General Terms

• These Terms & Conditions govern your use of the Milans website and its services.
• We reserve the right to modify, update, or change these terms at any time without prior notice.

2. User Accounts

• To place an order, you may be required to create an account.
• You are responsible for maintaining the confidentiality of your account credentials and for any activity under your account.
• Milans reserves the right to suspend or terminate accounts suspected of fraudulent activity or violation of these terms.

3. Orders & Payments

• All orders are subject to availability and confirmation.
• We reserve the right to cancel or refuse any order at our discretion.
• Payments must be made using the available payment methods on our website.
• Prices are listed in [BDT/USD] and are subject to change without notice.

4. Shipping & Delivery

• We deliver products across Bangladesh. Estimated delivery times will be provided at checkout.
• Delays may occur due to unforeseen circumstances, and Milans is not responsible for external factors affecting delivery.
• Shipping fees may apply and will be displayed during checkout.

5. Returns & Refunds

• If you receive a defective or incorrect item, you may request a return or exchange within [X] days of delivery.
• Items must be returned in their original condition, unworn, and with all tags intact.
• Refunds will be processed based on the original payment method. Shipping fees are non-refundable.
• Milans reserves the right to reject returns that do not meet our policy conditions.

6. Product Information

• We strive to provide accurate product descriptions and images. However, slight variations in color or design may occur due to screen settings and manufacturing differences.
• Milans is not liable for discrepancies between product images and actual items.

7. Use of Website

• You agree to use this website for lawful purposes only.
• Unauthorized use, including hacking, distributing malware, or engaging in fraudulent activities, is strictly prohibited.
• We may suspend or terminate access to users who violate these terms.

8. Intellectual Property

• All content on this website, including logos, images, and product descriptions, is the property of Milans and is protected under copyright and trademark laws.
• You may not reproduce, distribute, or use our content without permission.

9. Limitation of Liability

• Milans is not responsible for any indirect, incidental, or consequential damages resulting from the use of our website or products.
• We do not guarantee uninterrupted or error-free access to our site.

10. Governing Law

• These Terms & Conditions are governed by the laws of Bangladesh. Any disputes shall be resolved through negotiation or legal proceedings in the jurisdiction of Bangladesh.